Onboarding Trainer - Clinical Focus
About Removery:
Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients’ removal or fading journeys.
Removery was formed in 2019 through a merger of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 1 million successful treatments to date – we’ve raised the standard for the entire industry.
Using best-in-class innovative PicoWay® laser technology, we ensure safe and effective tattoo removal. The foundation is in place continue growing globally, as we are committed to making tattoo removal safe and accessible to as many people as we can.
Position Overview:
The Clinical Trainer is a Lead Level position that reports to the Senior Manager of Field Team Enablement and plays a pivotal role in the onboarding process and development of our Laser Associates. Their focus will be on the creation and delivery of clinical materials that provide effective, engaging, and results-driven training. They must have excellent presentation skills and the ability to motivate, teach, and inspire staff. They will monitor participants' results and use to improve or enhance training and provide additional development programs. Collaboration with the stakeholders and business line leaders in the formulation of learning strategies, programs, and the associated learning materials, multimedia, and job aids may be required.
Key Responsibilities:
Essential functions include, but are not limited to, the following:
Facilitation of in-person (classroom) and virtual training programs.
Ensuring that training content continues to evolve based on updates in business operations, clinical best practices and standards of care.
Building and contributing to a library of learning resources for new and tenured team members.
Motivating and educating team members on Removery culture, a meaningful client experience, and the technical skill sets that allows team members to conduct safe, effective, and optimal treatments.
Collaborate with cross functional stakeholders in the formulation of learning strategies, program and learning materials.
Skilled in presenting information using a variety of techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, and lectures.
Creating assessment measures, including knowledge checks, course evaluations and tests that gauge a new team members’ readiness to treat clients.
Evaluating and certifying a trainee’s capability to treat in accordance with Removery’s clinical best practices and standards of care.
Identifying individual trainees' skill and knowledge gaps during training and providing hands-on coaching to close them.
Keen ability to adjust training based on audience learning style and opportunities.
Providing structured training support and follow up to field organization for both newly hired associates and established staff.
Monitoring the effectiveness of individual training sessions and materials, and refining delivery based on trainee results.
Required Qualification:
Education & Licensure
Active, unencumbered, valid RN license in the state of TX
Associate's Degree (ADN) or Bachelor of Science in Nursing (BSN) from an accredited program
and current BLS/CPR certification
Experience
3 to 5 years of active clinical practice required
prior teaching, facilitation, or supervisory experience preferred
Experience in laser tattoo removal, med spa, or related aesthetic services preferred; Zenoti experience a plus
Sales experience a bonus, not required
Preferred Qualification:
Training & Facilitation Skills
Proven ability to design, deliver, and manage training programs, including new hire onboarding and ongoing performance development
Knowledgeable of adult learning methodologies and skilled in delivering constructive feedback
Passion for teaching and continuous learning
Leadership & Interpersonal Skills
Track record of motivating and developing teams to achieve performance goals
Consistent professionalism and positive attitude, with the ability to embrace and navigate change
Travel Requirements
Ability to travel overnight as required for clinical training delivery
You will be part of a supportive and close-knit team and given the opportunity to perform purposeful work. Removery is proud to offer a competitive salary, based upon experience, in tandem with a competitive benefits package for FT associates including:
Comprehensive Medical, Dental, and Vision with HRA option, STD and LTD
50K in Life Insurance, at no cost to you! Plus, the option to purchase more
120-hours of accrued paid time off
Paid Parental Leave
Eight (8) company paid holidays
8 hours of paid volunteer time per year
401K with generous Company Match
A Team Member Referral Bonus Program
Employee Assistance Program – benefits to help you manage daily responsibilities
Collaborative work environment with an amazing culture committed to diversity and inclusion
Ongoing Comprehensive Training
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, currently, we are not sponsoring any Visas.
Equal Opportunity Employer
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